Last updated: 16 February 2026

This Privacy Policy outlines our policies and procedures for the collection, use, disclosure and handling of your Personal Information when you use our Service. It also explains your privacy rights and how Australian law protects you, including under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We collect and use Personal Information to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalised initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of shares or voting rights.
• Company (“we”, “us”, or “our”) refers to Youthworx NT.
• Cookies are small files placed on your computer or device by a website, containing details of your browsing history and other information.
• Country refers to Victoria, Australia.
• Device means any device capable of accessing the Service, such as a computer, mobile phone or tablet.
• Personal Information (also referred to as “Personal Data”) means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in a material form or not.
• Service refers to the Website.
• Service Provider means any third party engaged by us to assist in operating, analysing or supporting the Service.
• Usage Data refers to data collected automatically from use of the Service.
• Website refers to Youthworx NT, accessible at https://youthworxnt.com.au/.
• You means the individual accessing or using the Service, or the organisation on whose behalf the individual is accessing the Service.

Collection and Use of Personal Information

Types of Information Collected

Personal Information

While using our Service, we may collect Personal Information including, but not limited to:

• Email address
• First and last name
• Telephone number
• Address, State or Territory, Postcode, City/Suburb

Usage Data

Usage Data is collected automatically and may include your IP address, browser type and version, pages visited, date and time of visits, time spent on pages, device identifiers and diagnostic data.

Cookies and Tracking Technologies

We use cookies and similar technologies to monitor activity and improve our Service. Where required under Australian law, we will obtain your consent before using non-essential cookies such as analytics or marketing cookies.

You can withdraw consent at any time via your browser settings or our cookie management tool (where available).

How We Use Your Personal Information

We may use your Personal Information to:

• Provide and maintain our Service
• Manage your Account
• Communicate with you (including by email, phone or SMS)
• Respond to enquiries and manage requests
• Improve our services and website functionality
• Comply with legal obligations
• Manage business operations including mergers or restructures

We may disclose your Personal Information:

• To Service Providers assisting us in operating our Service
• To affiliated organisations
• Where required by law
• With your consent

Retention of Personal Information

We retain Personal Information only for as long as necessary to fulfil the purposes outlined in this Policy and to comply with legal obligations.

• Account information: Duration of account plus up to 24 months after closure
• Support enquiries: Up to 24 months after closure
• Website analytics and logs: Up to 24 months

When no longer required, Personal Information is securely deleted, destroyed, de-identified or anonymised.

Overseas Disclosure

Your Personal Information may be stored or processed overseas where our service providers are located. Where this occurs, we take reasonable steps to ensure the overseas recipient does not breach the Australian Privacy Principles.

Access and Correction

You may request access to, or correction of, your Personal Information by contacting us. We will respond within a reasonable period and may require identity verification.

In certain circumstances, we may refuse access as permitted under the Privacy Act, but we will provide written reasons where required.

Security

We take reasonable steps to protect Personal Information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure.

Children’s Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect Personal Information from children without parental or guardian consent.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy complaint, please contact us:

• Email: info@ywnt.com.au
• Website: https://youthworxnt.com.au/contact/
• Phone: 08 8981 8870

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC).